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Nelson Education > School > Mathematics > T L E Support > Problem Report
 

Problem Report and Feedback Form

Please use the following feedback form to report problems you find in The Learning Equation, request technical support, or offer your suggestions and comments about the program.

We request that you be sure to include the following information: how TLE Technical Support should contact you, the grade and version you are using, any difficulty you are experiencing, and the type of computer system you are using (* required fields):

*First Name:
*Last Name:
Title:
*School Name:
Department:
Street Address:
City:
*Province:
Postal Code:
Country:
*Phone:
*E-mail:
Fax:

What is the best way to contact you? (check one or more)

E-mail Phone Fax

No response required

What is the best time to contact you? (please include your time zone)

Please provide us with some information about the version of TLE you are using from the CD-ROM label:

Full Title
*Grade:
*Version number:
ISBN:
Copyright year:

With which program does the problem occur?

The Learning Equation
The Class Results Viewer
Teacher's Preview Version of TLE
A Mathematics Explorer

Please provide the following information about the difficulty you have experienced including any error message you have received.

Does the problem occur when you are:

Installing
Launching (starting)
Opening a Student File
Finding a Lesson
Running
Other

Please provide the details about where, when and how the problem occurs (e.g. screen where this happens, error messages):

Please provide the following information about your system.

What *Operating System do you use:

What Network System do you use:

On what disk is the program installed? (e.g C:\, Macintosh HD)

On what disk are the lesson files located? (e.g local CD-ROM, server disk)

Where are the student files located?

Please provide any additional information that may be useful to us in resolving this issue:

Your Comments and Suggestions are welcome:

OR if you want to delete all your entries


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